Politique d’expédition
Shipping Policy
Thank you for shopping with JensenOlya.
Processing Time
All orders are processed within 1–3 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
- United States: 7–21 business days
- Canada: 7–21 business days
- United Kingdom: 7–14 business days
- Australia & New Zealand: 14–21 business days
- Europe: 7–14 business days
- Other Countries: 7–21 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak holiday seasons.
Shipping Costs
We offer FREE Shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@jensenolya.com